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SIT30125 Certificate III in Tourism

National ID
SIT30125
WA Course Code
BOE4
CRICOS code
120859F
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Why choose this course?

Start your journey in the global tourism industry with this practical qualification. The course equips you with the skills and knowledge to provide visitor information, support tourism operations, and deliver memorable travel experiences.

You’ll gain hands-on experience in customer service, sales, and tourism coordination, preparing you for roles in visitor information centres, tour operations, accommodation services, and attractions.

With opportunities across a wide range of tourism sectors, this course is your pathway to an exciting and rewarding career helping visitors explore and enjoy destinations around the world.

Career opportunities

  • Outdoor and Adventure Guide
  • Tourism Information Officer
  • Tourist Adviser

When choosing a course, it's important to think about the key skills and knowledge you'll need, as well as how you'll be assessed. Take a look at this information and consider if you might face any challenges in meeting the course expectations and requirements.

  • Enjoy interacting with people
  • Patient and tactful
  • Understanding and acceptance of different cultures
  • Able to think logically
  • Good interpersonal skills
  • Good problem-solving skills

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.

  • Completion of the equivalent of Australian Year 10.

​Please view Admission requirements for your country of origin.

Your study options

Semester 2, 2026

Duration | 1 semester
When | Semester 2, 2026
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,570
  • Resources fee: $350
  • Materials fee: $50

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the student tourism centre based in the reception area of the Perth campus.

Year 10/11
SIT30125 Certificate III in Tourism - BOE4
1 semester
Year 12
SIT50122 Diploma of Travel and Tourism Management - BHW5
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 4 core units and 11 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practices
Elective units
    National ID
    Unit title
  • SITTGDE016 Lead tour groups
  • SITTGDE017 Prepare and present tour commentaries or activities
  • SITTTVL001 Access and interpret product information
  • SITTTVL003 Provide advice on Australian destinations
  • SITTTVL004 Sell tourism products or services
  • SITTTVL005 Prepare customer quotations
  • SITTTVL007 Use a computerised reservations or operations system
  • SITXCCS010 Provide visitor information
  • SITXCCS018 Make bookings and process documentation
  • SITXFIN007 Process financial transactions
  • SITXWHS006 Identify hazards, assess and control safety risks

Assessment methods

The methods of assessment used in this course is based on students gaining the ability to understand the tourism industry and client expectations. Therefore assessments may use methods such as practical demonstration with direct observation, third party feedback from clients and third-party industry representatives when students participate in industry tourism events, in-class presentations and written tests or oral questioning.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities, and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include library resources, industry and government websites, simulation policy and procedures, templates for reporting, customer feedback, information on industry codes of conduct, industry association information and journals, tourism product brochures, and guest speakers for you to develop current industry knowledge.

Facilities and equipment may include access to a reception desk and customer waiting area, a consultation desk with computers and internet access, tourism products and brochure display stands, travel and tourism maps, brochures, and flyers, and simulated cash and card handling for financial transactions. 

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2027

Duration | 1 semester
When | Semester 1, 2027
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,570
  • Resources fee: $350
  • Materials fee: $50

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the student tourism centre based in the reception area of the Perth campus.

Year 10/11
SIT30125 Certificate III in Tourism - BOE4
1 semester
Year 12
SIT50122 Diploma of Travel and Tourism Management - BHW5
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 4 core units and 11 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practices
Elective units
    National ID
    Unit title
  • SITTGDE016 Lead tour groups
  • SITTGDE017 Prepare and present tour commentaries or activities
  • SITTTVL001 Access and interpret product information
  • SITTTVL003 Provide advice on Australian destinations
  • SITTTVL004 Sell tourism products or services
  • SITTTVL005 Prepare customer quotations
  • SITTTVL007 Use a computerised reservations or operations system
  • SITXCCS010 Provide visitor information
  • SITXCCS018 Make bookings and process documentation
  • SITXFIN007 Process financial transactions
  • SITXWHS006 Identify hazards, assess and control safety risks

Assessment methods

The methods of assessment used in this course is based on students gaining the ability to understand the tourism industry and client expectations. Therefore assessments may use methods such as practical demonstration with direct observation, third party feedback from clients and third-party industry representatives when students participate in industry tourism events, in-class presentations and written tests or oral questioning.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities, and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include library resources, industry and government websites, simulation policy and procedures, templates for reporting, customer feedback, information on industry codes of conduct, industry association information and journals, tourism product brochures, and guest speakers for you to develop current industry knowledge.

Facilities and equipment may include access to a reception desk and customer waiting area, a consultation desk with computers and internet access, tourism products and brochure display stands, travel and tourism maps, brochures, and flyers, and simulated cash and card handling for financial transactions. 

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2027

Duration | 1 semester
When | Semester 2, 2027
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,570
  • Resources fee: $350
  • Materials fee: $50

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the student tourism centre based in the reception area of the Perth campus.

Year 10/11
SIT30125 Certificate III in Tourism - BOE4
1 semester
Year 12
SIT50122 Diploma of Travel and Tourism Management - BHW5
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 4 core units and 11 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practices
Elective units
    National ID
    Unit title
  • SITTGDE016 Lead tour groups
  • SITTGDE017 Prepare and present tour commentaries or activities
  • SITTTVL001 Access and interpret product information
  • SITTTVL003 Provide advice on Australian destinations
  • SITTTVL004 Sell tourism products or services
  • SITTTVL005 Prepare customer quotations
  • SITTTVL007 Use a computerised reservations or operations system
  • SITXCCS010 Provide visitor information
  • SITXCCS018 Make bookings and process documentation
  • SITXFIN007 Process financial transactions
  • SITXWHS006 Identify hazards, assess and control safety risks

Assessment methods

The methods of assessment used in this course is based on students gaining the ability to understand the tourism industry and client expectations. Therefore assessments may use methods such as practical demonstration with direct observation, third party feedback from clients and third-party industry representatives when students participate in industry tourism events, in-class presentations and written tests or oral questioning.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities, and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include library resources, industry and government websites, simulation policy and procedures, templates for reporting, customer feedback, information on industry codes of conduct, industry association information and journals, tourism product brochures, and guest speakers for you to develop current industry knowledge.

Facilities and equipment may include access to a reception desk and customer waiting area, a consultation desk with computers and internet access, tourism products and brochure display stands, travel and tourism maps, brochures, and flyers, and simulated cash and card handling for financial transactions. 

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2028

Duration | 1 semester
When | Semester 1, 2028
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,570
  • Resources fee: $350
  • Materials fee: $50

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the student tourism centre based in the reception area of the Perth campus.

Year 10/11
SIT30125 Certificate III in Tourism - BOE4
1 semester
Year 12
SIT50122 Diploma of Travel and Tourism Management - BHW5
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 4 core units and 11 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practices
Elective units
    National ID
    Unit title
  • SITTGDE016 Lead tour groups
  • SITTGDE017 Prepare and present tour commentaries or activities
  • SITTTVL001 Access and interpret product information
  • SITTTVL003 Provide advice on Australian destinations
  • SITTTVL004 Sell tourism products or services
  • SITTTVL005 Prepare customer quotations
  • SITTTVL007 Use a computerised reservations or operations system
  • SITXCCS010 Provide visitor information
  • SITXCCS018 Make bookings and process documentation
  • SITXFIN007 Process financial transactions
  • SITXWHS006 Identify hazards, assess and control safety risks

Assessment methods

The methods of assessment used in this course is based on students gaining the ability to understand the tourism industry and client expectations. Therefore assessments may use methods such as practical demonstration with direct observation, third party feedback from clients and third-party industry representatives when students participate in industry tourism events, in-class presentations and written tests or oral questioning.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities, and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include library resources, industry and government websites, simulation policy and procedures, templates for reporting, customer feedback, information on industry codes of conduct, industry association information and journals, tourism product brochures, and guest speakers for you to develop current industry knowledge.

Facilities and equipment may include access to a reception desk and customer waiting area, a consultation desk with computers and internet access, tourism products and brochure display stands, travel and tourism maps, brochures, and flyers, and simulated cash and card handling for financial transactions. 

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).

For information about pathways from TAFE to university, view our Pathways to university page.

How to apply

Apply to study at TAFE in six steps:

  1. find a course;
  2. check entry requirements;
  3. submit an application;
  4. accept your offer and pay;
  5. apply for your student visa; and
  6. receive your visa and come to Australia for your studies.

View our TAFE application process page for detailed advice

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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.

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Last updated on June 17, 2026