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ICT30120 Certificate III in Information Technology
Network Administration - AC11

National ID
ICT30120
WA Course Code
AC11
CRICOS code
106319G
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Person next to networking cables
Person working with network cables

Why choose this course?

Start your career in the fast growing information technology (IT) industry with this qualification. This course will provide you with the knowledge to develop basic network administration skills. You will learn how to provide support in the workplace across a range of information and communication technology (ICT) areas including technical support and network administration.

During your studies you will develop the knowledge and skills in maintaining computer operating systems and hardware, identifying online security threats and operating application software packages. In addition, you will learn how to configure, secure and test system software for a small home office network or small to medium business network.

On completion of this course, you can continue your study with the ICT40120 Certificate IV in Information Technology (Networking).

Career opportunities

  • Client Support Officer
  • ICT Operations Support
  • IT Technician

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.

  • Completion of the equivalent of Australian Year 10.

​Please view Admission requirements for your country of origin.

Your study options

Semester 1, 2025

Duration | 1 semester
When | Semester 1, 2025
Where | North Metropolitan TAFE (52786)

Location map

How | On campus, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $200
  • Materials fee: $110

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

There is no work placement requirement for this course.

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT301 Develop and extend critical and creative thinking skills
  • BSBXCS303 Securely manage personally identifiable information and workplace information
  • BSBXTW301 Work in a team
  • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
  • ICTPRG302 Apply introductory programming techniques
  • ICTSAS305 Provide ICT advice to clients
Elective units
    National ID
    Unit title
  • BSBXCS301 Protect own personal online profile from cyber security threats
  • BSBXCS302 Identify and report online security threats
  • ICTICT213 Use computer operating systems and hardware
  • ICTICT214 Operate application software packages
  • ICTNWK311 Install and test network protocols
  • ICTSAS310 Install, configure and secure a small office or home office network

Assessment methods

The methods of assessment and collecting evidence used in this course include real work or real-time activities (such as direct observation, time is allocated in class to demonstrate learning and to ask questions about certain activities),  structured activities (such as simulation exercises, demonstration and activity sheets which include structured class activities and exercises),  and questioning (oral, computer or written by the student or lecturer which also indicates the students’ understanding of activities/concepts). These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard resources, PowerPoints, learning guides, EBooks and handouts.

Facilities and equipment may include access to:

computer laboratories equipped with individual student workstations and lecturer screen projectors;various hardware components;personal computers; andvarious software applications such as Adobe Illustrator, Adobe CC2021 Photoshop, Adobe CC2021 InDesign, Adobe CC2021 Dreamweaver, Adobe CC2021 Illustrator, Adobe Acrobat DC, Adobe Acrobat XI Pro, Clickview, Collaborate Launcher, Google Chrome, IE 9, Microsoft Project 2013, Microsoft Edge, Microsoft Office 365, Microsoft Visio Pro 2013, Mozilla Firefox, Office Suite 2013, Quicktime Player, VLC media player, Vmware View, Windows 7, Git Hub Desktop, My SQL, My SQL Workbench, Netbean, Notepad++, Proxifier, Python, Ruby and Ruby on Rails, Synchroneyes, VirtualBox, Visual Studio Community and the latest versions of Web Browsers.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | North Metropolitan TAFE (52786)

Location map

How | On campus, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $200
  • Materials fee: $110

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

There is no work placement requirement for this course.

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT301 Develop and extend critical and creative thinking skills
  • BSBXCS303 Securely manage personally identifiable information and workplace information
  • BSBXTW301 Work in a team
  • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
  • ICTPRG302 Apply introductory programming techniques
  • ICTSAS305 Provide ICT advice to clients
Elective units
    National ID
    Unit title
  • BSBXCS301 Protect own personal online profile from cyber security threats
  • BSBXCS302 Identify and report online security threats
  • ICTICT213 Use computer operating systems and hardware
  • ICTICT214 Operate application software packages
  • ICTNWK311 Install and test network protocols
  • ICTSAS310 Install, configure and secure a small office or home office network

Assessment methods

The methods of assessment and collecting evidence used in this course include real work or real-time activities (such as direct observation, time is allocated in class to demonstrate learning and to ask questions about certain activities),  structured activities (such as simulation exercises, demonstration and activity sheets which include structured class activities and exercises),  and questioning (oral, computer or written by the student or lecturer which also indicates the students’ understanding of activities/concepts). These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard resources, PowerPoints, learning guides, EBooks and handouts.

Facilities and equipment may include access to:

computer laboratories equipped with individual student workstations and lecturer screen projectors;various hardware components;personal computers; andvarious software applications such as Adobe Illustrator, Adobe CC2021 Photoshop, Adobe CC2021 InDesign, Adobe CC2021 Dreamweaver, Adobe CC2021 Illustrator, Adobe Acrobat DC, Adobe Acrobat XI Pro, Clickview, Collaborate Launcher, Google Chrome, IE 9, Microsoft Project 2013, Microsoft Edge, Microsoft Office 365, Microsoft Visio Pro 2013, Mozilla Firefox, Office Suite 2013, Quicktime Player, VLC media player, Vmware View, Windows 7, Git Hub Desktop, My SQL, My SQL Workbench, Netbean, Notepad++, Proxifier, Python, Ruby and Ruby on Rails, Synchroneyes, VirtualBox, Visual Studio Community and the latest versions of Web Browsers.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

Duration | 1 semester
When | Semester 1, 2026
Where | North Metropolitan TAFE (52786)

Location map

How | On campus, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $200
  • Materials fee: $110

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

There is no work placement requirement for this course.

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT301 Develop and extend critical and creative thinking skills
  • BSBXCS303 Securely manage personally identifiable information and workplace information
  • BSBXTW301 Work in a team
  • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
  • ICTPRG302 Apply introductory programming techniques
  • ICTSAS305 Provide ICT advice to clients
Elective units
    National ID
    Unit title
  • BSBXCS301 Protect own personal online profile from cyber security threats
  • BSBXCS302 Identify and report online security threats
  • ICTICT213 Use computer operating systems and hardware
  • ICTICT214 Operate application software packages
  • ICTNWK311 Install and test network protocols
  • ICTSAS310 Install, configure and secure a small office or home office network

Assessment methods

The methods of assessment and collecting evidence used in this course include real work or real-time activities (such as direct observation, time is allocated in class to demonstrate learning and to ask questions about certain activities),  structured activities (such as simulation exercises, demonstration and activity sheets which include structured class activities and exercises),  and questioning (oral, computer or written by the student or lecturer which also indicates the students’ understanding of activities/concepts).

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard resources, PowerPoints, learning guides, EBooks and handouts.

Facilities and equipment may include access to:

computer laboratories equipped with individual student workstations and lecturer screen projectors;various hardware components;personal computers; andvarious software applications such as Adobe Illustrator, Adobe CC2021 Photoshop, Adobe CC2021 InDesign, Adobe CC2021 Dreamweaver, Adobe CC2021 Illustrator, Adobe Acrobat DC, Adobe Acrobat XI Pro, Clickview, Collaborate Launcher, Google Chrome, IE 9, Microsoft Project 2013, Microsoft Edge, Microsoft Office 365, Microsoft Visio Pro 2013, Mozilla Firefox, Office Suite 2013, Quicktime Player, VLC media player, Vmware View, Windows 7, Git Hub Desktop, My SQL, My SQL Workbench, Netbean, Notepad++, Proxifier, Python, Ruby and Ruby on Rails, Synchroneyes, VirtualBox, Visual Studio Community and the latest versions of Web Browsers.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).

For information about pathways from TAFE to university, view our Pathways to university page.

How to apply

Apply to study at TAFE in six steps:

  1. find a course;
  2. check entry requirements;
  3. submit an application;
  4. accept your offer and pay;
  5. apply for your student visa; and
  6. receive your visa and come to Australia for your studies.

View our TAFE application process page for detailed advice

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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.

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Last updated on March 25, 2024