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BSB40120 Certificate IV in Business

National ID
BSB40120
WA Course Code
BFR1
CRICOS code
107276E
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Person in business attire talking with someone
Woman using laptop computer

Why choose this course?

Gain a strong foundation in current business trends by enrolling in this qualification. During this course you will develop skills in business technologies, managing customer needs and feedback, developing and promoting products and services, work health and safety policies and working as part of a team.

You will also acquire valuable experience in making presentations to groups, administering a project, building relationships with colleagues and external stakeholders, developing work priorities, and sustainable work practices. By the end of this course you will have the ability to write complex documents, provide solutions to business problems and analyse and evaluate information from a variety of business sectors.

On completion of this course, you can continue your study with the BSB50120 Diploma of Business.

Career opportunities

  • Office Administrator
  • Office Manager
  • Supervisor
  • Team Leader

When choosing a course, it's important to think about the key skills and knowledge you'll need, as well as how you'll be assessed. Take a look at this information and consider if you might face any challenges in meeting the course expectations and requirements.

  • Would like to extend verbal and written communication skills across all platforms including social media 
  • A desire to develop attention to detail, planning and organisational skills
  • Able to identify and communicate solutions to routine and non-routine problems
  • Ability to work independently

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.

  • Equivalent to Australian Year 11.

​Please view Admission requirements for your country of origin.

Your study options

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $60
  • Materials fee: $156

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however this qualification is delivered in a simulated business environment where students work collaboratively to complete tasks that simulate the workplace.

Year 11/12
BSB40120 Certificate IV in Business - BFR1
1 semester
BSB50120 Diploma of Business - BFT3
1 semester

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core unit and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace
Elective units
    National ID
    Unit title
  • BSBCMM411 Make presentations
  • BSBOPS302 Identify business risk
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBTEC403 Apply digital solutions to work processes
  • SIRXMKT002 Use social media to engage customers

Assessment methods

The methods of assessment used in this course include a knowledge component, demonstration of skills (usually observed) and portfolio tasks often based on case studies relating to the simulated business environment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

Learning resources may include access to the Blackboard Learning Management System (LMS), PowerPoint presentations and industry related website links. The simulated work environment is the main platform used for learning industry relevant skills.

Facilities and equipment may include access to computers, specialised software, whiteboards, projectors and business resources. An Office 365 account will also be available which includes email and access to a range of applications such as Teams, Forms, Tasks, Sway and OneDrive.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

Duration | 1 semester
When | Semester 1, 2026
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $60
  • Materials fee: $156

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however this qualification is delivered in a simulated business environment where students work collaboratively to complete tasks that simulate the workplace.

Year 11/12
BSB40120 Certificate IV in Business - BFR1
1 semester
BSB50120 Diploma of Business - BFT3
1 semester

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core unit and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace
Elective units
    National ID
    Unit title
  • BSBCMM411 Make presentations
  • BSBOPS302 Identify business risk
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBTEC403 Apply digital solutions to work processes
  • SIRXMKT002 Use social media to engage customers

Assessment methods

The methods of assessment used in this course include a knowledge component, demonstration of skills (usually observed) and portfolio tasks often based on case studies relating to the simulated business environment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

Learning resources may include access to the Blackboard Learning Management System (LMS), PowerPoint presentations and industry related website links. The simulated work environment is the main platform used for learning industry relevant skills.

Facilities and equipment may include access to computers, specialised software, whiteboards, projectors and business resources. An Office 365 account will also be available which includes email and access to a range of applications such as Teams, Forms, Tasks, Sway and OneDrive.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2026

Duration | 1 semester
When | Semester 2, 2026
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $60
  • Materials fee: $156

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however this qualification is delivered in a simulated business environment where students work collaboratively to complete tasks that simulate the workplace.

Year 11/12
BSB40120 Certificate IV in Business - BFR1
1 semester
BSB50120 Diploma of Business - BFT3
1 semester

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core unit and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace
Elective units
    National ID
    Unit title
  • BSBCMM411 Make presentations
  • BSBOPS302 Identify business risk
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBTEC403 Apply digital solutions to work processes
  • SIRXMKT002 Use social media to engage customers

Assessment methods

The methods of assessment used in this course include a knowledge component, demonstration of skills (usually observed) and portfolio tasks often based on case studies relating to the simulated business environment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

Learning resources may include access to the Blackboard Learning Management System (LMS), PowerPoint presentations and industry related website links. The simulated work environment is the main platform used for learning industry relevant skills.

Facilities and equipment may include access to computers, specialised software, whiteboards, projectors and business resources. An Office 365 account will also be available which includes email and access to a range of applications such as Teams, Forms, Tasks, Sway and OneDrive.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2027

Duration | 1 semester
When | Semester 1, 2027
Where | North Metropolitan TAFE (52786)

Location map

How | On campus and simulated work environment, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,402
  • Resources fee: $60
  • Materials fee: $156

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc.

Work placement

There is no work placement requirement for this course, however this qualification is delivered in a simulated business environment where students work collaboratively to complete tasks that simulate the workplace.

Year 11/12
BSB40120 Certificate IV in Business - BFR1
1 semester
BSB50120 Diploma of Business - BFT3
1 semester

To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core unit and 6 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace
Elective units
    National ID
    Unit title
  • BSBCMM411 Make presentations
  • BSBOPS302 Identify business risk
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBTEC403 Apply digital solutions to work processes
  • SIRXMKT002 Use social media to engage customers

Assessment methods

The methods of assessment used in this course include a knowledge component, demonstration of skills (usually observed) and portfolio tasks often based on case studies relating to the simulated business environment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

Learning resources may include access to the Blackboard Learning Management System (LMS), PowerPoint presentations and industry related website links. The simulated work environment is the main platform used for learning industry relevant skills.

Facilities and equipment may include access to computers, specialised software, whiteboards, projectors and business resources. An Office 365 account will also be available which includes email and access to a range of applications such as Teams, Forms, Tasks, Sway and OneDrive.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).

For information about pathways from TAFE to university, view our Pathways to university page.

How to apply

Apply to study at TAFE in six steps:

  1. find a course;
  2. check entry requirements;
  3. submit an application;
  4. accept your offer and pay;
  5. apply for your student visa; and
  6. receive your visa and come to Australia for your studies.

View our TAFE application process page for detailed advice

Apply now(opens in a new tab)

Student Adriana, in background is outdoor space at East Perth TAFE campus
Adriana
Colombia
Perth

During my course, I did many new activities that I really enjoyed. For example I made a reflective journal, in which I wrote what I learnt that day. 

We also made a magazine, using different ways of communication, and we utilised a virtual platform with many resources for information. I gained a lot of new knowledge doing this. 

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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.

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Last updated on February 22, 2024